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Privacy Statement

Protecting your privacy is important to Eastcoast Truck & Bus Service Centres Pty Ltd.

Whenever we collect and otherwise deal with your personal information, we are governed by the National Privacy Principles ('NPPs') which are contained in the Privacy Act 1988. Therefore, whenever collecting and dealing with Eastcoast Truck & Bus Service Centres Pty Ltd information such as your name, address, e-mail address, or phone number, we will be bound by the NPP's.

Whenever we collect personal information from you, whether online, from authorised agents/dealers, or whenever you enter into transactions with Eastcoast Truck & Bus Service Centres Pty Ltd, we will make every reasonable attempt to inform you of why we are collecting your information, to whom we will disclose that information, and the purposes for which we intend to use that information.

In general, when collecting personal information from individuals in their own capacity or as a representative of a company, the purposes for which we collect personal information include:

  • Ensuring your purchase of an Eastcoast Truck & Bus Service Centres Pty Ltd product or service is recorded and maintained to provide for any applicable warranty and to ensure we can contact you if there is any need to follow up the product or service.
  • Keeping you up to date with developments relating to Eastcoast Truck & Bus Service Centres Pty Ltd products and services and making you aware of special offers.
  • Using your personal information for market research to enhance the quality of Eastcoast Truck & Bus Service Centres Pty Ltd products and services.
  • Administering any account you may have with Eastcoast Truck & Bus Service Centres Pty Ltd.
  • Addressing any inquiries you may have.
  • Assessing your application (if you are applying for a position with Eastcoast Truck & Bus Service Centres Pty Ltd)

To ensure that these purposes are fulfilled, the information may be stored, processed, and passed between divisions of Eastcoast Truck & Bus Service Centres Pty Ltd and to other companies within the Eastcoast Truck & Bus Service Centres Pty Ltd group.

Where necessary, it may also be passed on to third parties, such as suppliers, market research organisations that assist us in providing our products and services to you, and credit providers/agencies.

At all times, we will take great care to ensure that your personal information is protected and treated confidentially and in accordance with the Privacy Act.

If you believe that we have not dealt with your personal information in a manner that complies with the Privacy Act you should contact Eastcoast Truck & Bus Service Centres Pty Ltd to discuss how we may better deal with it.

Similarly, if you wish to access personal information that we hold about you, you may make a request in writing.

All correspondence should be directed to:

Privacy Compliance Officer
Eastcoast Truck & Bus Service Centres Pty Ltd
33 Henderson Road, Knox